Acceptable Use Policy

Last Updated: 2026-04-14

Acceptable Use Policy for Berget AI AB

Introduction This Acceptable Use Policy (“Policy”) sets forth the standards of use for the Services (“Service”) provided by Berget AI AB (“Berget”). By accessing or using the Service, you agree to comply with this Policy. Failure to adhere to this Policy may result in suspension or termination of access to the Service, as well as other actions deemed appropriate by Berget. The Customer must ensure that all Users comply with this Policy.

For the avoidance of doubt the term “AI System” should have the meaning set forth in the EU AI Act

1. Prohibited Activities

You are not allowed to use the Service for any illegal, harmful, offensive or disruptive purposes (which will be deemed by Berget in its sole discretion). If you are uncertain whether or not your intended use of the Service could be deemed illegal, offensive or disruptive, you can contact Berget in advance and request permission for your intended use.

Below are examples of actions and content which Berget considers to be illegal, harmful, offensive or disruptive (the list is not exhaustive):

1.1 Engage in Illegal Activity: Perform or promote any activity that violates applicable laws, regulations, or legal rights of others.

1.2 Distribute Harmful Content: Transmit or store content that is harmful, abusive, defamatory, fraudulent, or deceptive.

1.3 Violate Intellectual Property Rights: Upload, transmit, or store content that infringes on the intellectual property rights of any individual or entity without proper authorization.

1.4 Conduct Malicious Activities: Deploy malware, viruses, or other harmful software or attempt to gain unauthorized access to networks, systems, or data.

1.5 Engage in Spam or Phishing: Distribute unsolicited bulk messages or engage in phishing, fraud, or other deceptive practices.

1.6 Exploit the Service: Use the Service to build or deploy applications that facilitate illegal activities or violate the rights of others - for example unlawful impersionation, voice impersonation, fraud and other activities

1.7 Undermine System Integrity: Conduct activities that compromise the security, performance, or availability of the Service or related infrastructure. This includes intentional or careless use of the Service in excess of a typically expected server load, such as continuously high CPU or I/O use rate,

intentional or careless configuration of servers that enables unauthorised third-party access or otherwise lacks adequate security requirements,
measures aimed to circumvent, or interfere with the limitations or restrictions in the Service, or monitoring, controlling or charging of the Service by Berget.

1.8 Use of Artificial Intelligence Systems

You may use the Service to develop, train, host, or deploy artificial intelligence (“AI”) systems. You acknowledge and agree that:

(a) Customer Responsibility for AI Compliance

You are solely responsible for ensuring that any AI system, model, or application you develop, deploy, or make available using the Service complies with all applicable laws and regulations, including the EU AI Act, GDPR, and any sector-specific requirements.

Berget acts solely as an infrastructure and service provider and does not act as a provider, deployer, importer, distributor, or authorised representative of AI systems within the meaning of the EU AI Act, unless explicitly agreed in writing.

(b) Prohibited AI Use Cases (Unacceptable Risk)

You must not use the Service to develop, deploy, or operate AI systems that are prohibited under applicable law, including AI systems classified as “unacceptable risk” under the EU AI Act, including but not limited to:

Social scoring systems by public or private actors
AI systems that manipulate human behavior in a manner likely to cause harm
Untargeted scraping of biometric data for facial recognition databases
Real-time remote biometric identification in public spaces (unless explicitly permitted by law)
Any other use case prohibited under applicable law

If you use the Service in connection with “high-risk AI systems” under the EU AI Act, you must:

Ensure full compliance with all applicable requirements, including:
Risk management systems
Data governance and data quality controls
Technical documentation and record-keeping
Logging and traceability
Human oversight mechanisms
Accuracy, robustness, and cybersecurity requirements
Conduct conformity assessments where required
Maintain required documentation and provide it to competent authorities upon request

You acknowledge that Berget does not monitor, validate, or ensure your compliance with such requirements.

(d) Transparency and User Obligations

Where required by law, you must ensure that end-users are informed that they are interacting with AI systems, including in cases involving:

AI-generated content
Chatbots or conversational systems
Synthetic media (including deepfakes)

(e) No Reliance on Berget for Compliance

Any guidance, documentation, or support provided by Berget regarding AI systems is for informational purposes only and does not constitute legal or regulatory advice.

(f) Documentation and Cooperation

Upon reasonable request, you must provide Berget with sufficient information to demonstrate compliance with this section, including:

Description of AI use cases
Risk classification (e.g. high-risk, limited risk)
Applicable safeguards implemented

Failure to provide such information may result in suspension or termination of the Service.

(g) Liability

You are solely responsible for any consequences arising from the development, deployment, or use of AI systems using the Service, including any regulatory penalties, claims, or damages.

1.9 API reselling without our consent

We reserve the right, at our own discretion, to revoke the use of services for the purpose of reselling our inference services, for example if we deem the reselling service to be similar to that of Berget AI. In all cases, you will need a partnership agreement with us to resell our API and other services.

2. User Responsibilities

2.1 Compliance with Laws: You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations. Moreover, you undertake to fulfil your contractual obligations towards third parties to the extent such obligations relate to your use of the Service (for example, you have to comply with the licence terms of any third-party software you use within the Service).

2.2 Content Ownership and Permissions: Ensure that you own or have obtained all necessary rights and permissions for any content you use with the Service.

2.3 Account Security: Maintain the confidentiality of your account credentials and promptly notify Berget of any unauthorized access or suspicious activity.

2.4 Resource Usage: Use the Service in a manner consistent with its intended purpose and refrain from excessive use that could disrupt service for others.

2.5 AI Governance Responsibility: The Customer is responsible for

Classifying your AI systems under applicable regulatory frameworks
Implementing required safeguards
Ensuring lawful deployment and use
Ensuring appropriate human oversight where required

3. Monitoring and Enforcement

3.1 Monitoring: Berget does not actively monitor the content or behavior of AI systems deployed by Customers, but reserves the right to investigate potential violations based on complaints, automated signals, or regulatory requirements.

3.2 Investigation: In cases of suspected violations, Berget may investigate and take appropriate action, including suspending or terminating your access to the Service.

3.3 Cooperation: You agree to cooperate with Berget during investigations into potential violations of this Policy.

4. Consequences of Violations

4.1 Suspension or Termination: Violations of this Policy, including violations of applicable AI regulations or failure to demonstrate compliance when requested, may result in the suspension or termination of your access to the Service without prior notice. Berget investigates all alleged violations of the AUP and enforcing these Terms where necessary. If we take action against you pursuant to Section 13 of the main body of the Terms of Service (e.g. suspended your Account), you have the right to lodge a complaint to our internal complaint handling system via email to complaints@berget.ai. If, despite your complaint, our internal complaint handling function upholds the restrictive measures taken against you, then you will have the right to commence arbitration proceedings against us in accordance with Section 30 of the main body of the Terms of Service.

4.2 Legal Action: Berget reserves the right to seek legal remedies for any harm caused by violations of this Policy.

4.3 Liability for Damages: You may be held liable for any damages incurred by Berget or its users due to your violation of this Policy.

The Customer is responsible for ensuring that all users of the service, including end-users, comply with this policy. In the event of a violation of this policy that results in harm or disruptions to other customers, the Customer shall indemnify Berget for reasonable costs and damages

5. Reporting Violations

If you become aware of any violations of this Policy, please report them promptly to abuse@berget.ai. Berget will take reasonable steps to investigate and address reported violations.

6. Amendments to the Policy

Berget reserves the right to modify this Policy at any time. Changes will be effective upon posting to www.berget.ai. Continued use of the Service after such changes constitutes your acceptance of the revised Policy.

7. Regulatory Compliance and Cooperation

You agree to:

Cooperate with Berget in responding to lawful requests from regulatory authorities
Provide information necessary to assess compliance with applicable laws
Immediately notify Berget if your use of the Service becomes subject to regulatory investigation relating to AI systems

Berget reserves the right to suspend or restrict access to the Service where required to comply with applicable laws or orders from competent authorities.

8. Contact Information

If you have any questions or concerns about this Policy, please contact us at: abuse@berget.ai

Acknowledgment

By using the Service, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy.